Fabien Heuskin is senior consultant for Quint Wellington Redwood. His focus is on organisational issues.

bITa intro for managers

IT exists solely to deliver value to the enterprise. Yet, for many managers
and enterprises, the alignment between IT and the Enterprise is not on the right level. The value delivered by IT to the enterprise is elusive.
In today's cost-conscious and cynical world, aligning IT to the Business and demonstrating it's value is imperative.

Course 'ITIL Foundation'

During the ITIL-Foundations training the participant will learn the
principles of the Information Technology Infrastructure Library (ITIL). The Control-IT simulation which is part of the training will give the participants insight and awareness.