MOF

MOF intro for Managers
Round table itSM/ITIL

Microsoft Operations Framework (MOF) is a collection of best practices, principles and models developed by Microsoft Corporation. It provides comprehensive technical guidance for achieving critical production system reliability, availability, supportability and manageability related to solutions and services built on the company's products and services.

Microsoft introduced a tailored course based on MOF. This course provides students with information about MOF's three key elements: Process, team and risk models. It also furthers understanding of MOF's purpose by describing the context of its development and how it builds upon the Information Technology Infrastructure Library (ITIL) to achieve IT Service Management goals.

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