Microsoft
Operations Framework (MOF) Essentials Course
Workshop
by: Marcel Burghoorn
Microsoft
Operations Framework (MOF) is a collection of best practices,
principles, and models. It provides comprehensive technical guidance
for achieving mission-critical production system reliability,
availability, supportability, and manageability for solutions
and services built on Microsoft’s products and technologies.
This
course, Microsoft Operations Framework Essentials, is an introductory
two-day course designed to expose students to the three key elements
of the Microsoft Operations Framework—the MOF process, team,
and risk models. This course also helps students to understand
the purpose of MOF by giving the context of its development and
describing how MOF builds upon the Information Technology Infrastructure
Library (ITIL) to achieve its goals.
Course
info
Start date; Monday 10 March 2003, 9.00H-17:00H
End date; Tuesday 11 March 2003, 9.00H-17:00H
This course will prepare you for the MOF Essentials Certificate.
Max 16 participants
Course language; English
Intended Audience
The primary audience for this course is IT operations professionals
responsible for the planning and implementation of operations
processes being applied to Microsoft technology.
Course Materials
Students will receive a courseware manual as part of this course.
Prerequisites
While there are no specific prerequisites for this course,
students are highly encouraged to have an understanding of ITIL.
Ideally, it’s recommended that students have obtained an
ITIL foundation certificate before taking this course.
Delivery
Structure
This is an instructor-led course that uses a combination of presentation
lectures and hands-on simulation activities.
Activity Strategy
This course includes an activity that is a simulation based on
an airport scenario. It is designed to enable students to experience
the application of the MOF process, team, and risk models in a
simulated operations environment, and thereby better understand
the principal concepts of the models.