bITa
Europe 2003
Courses & Workshops

Microsoft Operations Framework (MOF) Essentials Course

Workshop by: Marcel Burghoorn

Microsoft Operations Framework (MOF) is a collection of best practices, principles, and models. It provides comprehensive technical guidance for achieving mission-critical production system reliability, availability, supportability, and manageability for solutions and services built on Microsoft’s products and technologies.

This course, Microsoft Operations Framework Essentials, is an introductory two-day course designed to expose students to the three key elements of the Microsoft Operations Framework—the MOF process, team, and risk models. This course also helps students to understand the purpose of MOF by giving the context of its development and describing how MOF builds upon the Information Technology Infrastructure Library (ITIL) to achieve its goals.

Course info
Start date; Monday 10 March 2003, 9.00H-17:00H
End date; Tuesday 11 March 2003, 9.00H-17:00H
This course will prepare you for the MOF Essentials Certificate.
Max 16 participants
Course language; English


Intended Audience
The primary audience for this course is IT operations professionals responsible for the planning and implementation of operations processes being applied to Microsoft technology.

Course Materials
Students will receive a courseware manual as part of this course.

Prerequisites
While there are no specific prerequisites for this course, students are highly encouraged to have an understanding of ITIL. Ideally, it’s recommended that students have obtained an ITIL foundation certificate before taking this course.

Delivery Structure
This is an instructor-led course that uses a combination of presentation lectures and hands-on simulation activities.

Activity Strategy
This course includes an activity that is a simulation based on an airport scenario. It is designed to enable students to experience the application of the MOF process, team, and risk models in a simulated operations environment, and thereby better understand the principal concepts of the models.