ITIL-compliant infrastructure and service management solutions

Invited are providers like Axios, Viadyne, Touchpaper, Infra, Tivoli.

More and more there is a requirement for IT to implement full ITSM, introducing a whole host of new technology into the picture. This workshop deals with those solutions, software modules and solutions that cover all aspects of an efficient ITSM system to ensure a stable and reliable IT infrastructure in line with ITIL best practise disciplines, such as incident, problem and change management.

Axios will show it solution Assyst

Start Thurday 13 March 2003, 15.00- 16.45H, max 30 participants